Post Office: 0345 611 2970


Phone their customer service line on 0345 611 2970 for general enquiries, complaints or to find out more about one of the many products and services offered online or at your local high street Post Office.

In recent years the Post Office has diversified their operations, with banking, savings, insurance and travel products complementing their traditional postal, passport and licensing services. Most modern high street Post Offices will also provide business services and a shop selling gifts and collectibles. This page we will provide customer service numbers for these products.


Customer Service Number: 0345 611 2970

The Customer Service telephone number can be used by customers with general enquiries about Post Office products or to find out about services on offer at a local Post Office high street branch. This number can also be used to make complaints or to find out about postal deliver regulations. Please click on the link to find out more: Post Office Customer service number.


Post Office Mail Enquiries: 03457 740 740

Enquire about the whereabouts of a parcel or letter that you are expecting or have sent by phoning the Post Office Mail enquiries line on 03457 740 740. You can also use this number to find out more about size and weight rules for parcels and letters, and also to get information about prohibited and restricted items. For more information visit the Post Office Mail Enquiries page.


Post Office Banking: 0800 028 1122

The Post Office boasts an impressive array of banking and savings accounts including credit cards, bank accounts, ISAs, and Junior ISAs for kids. For general enquiries about current accounts or to make an application phone 0800 028 1122. If your enquiry is about a credit card then phone 0800 169 2000, or for savings dial 0800 169 7500. To find out more about Post Office banking services and products then follow this link: Post Office Banking services.


Post Office Insurance: 0330 123 3690

The number you need to use to contact the Post Office regarding insurance will depend on which insurance you are enquiring about:

  • Travel Insurance: 0330 123 3690
  • Home Insurance: 0345 073 1002
  • Motor Insurance: 0345 073 1002
  • Life Insurance: 0330 123 3947
  • Business Insurance: 0800 138 8272
  • Pet Insurance: 0330 123 1921

For more information on Post Office insurance schemes, including claims numbers visit this page: Post Office Insurance.


Post Office International Payments: 0800 180 4809

Customers have two options for sending money abroad from their local Post Office: through their Post Office bank or savings account, or using the MoneyGram money transfer service. The general enquiries telephone number for Post Office International payments is o800 180 4809 and too speak to MoneyGram phone 0800 026 0535. For more information and in depth telephone contact details visit: Post Office International Payments.


Post Office Lost Cards: 0800 169 2646

Lost Post Office cards can be reported on 0800 1692546. For the international number and further information visit the Post Office lost cards page.


Post Office UK and International Phonecard: 0330 001 0111

If you have family living abroad you may look to save money on international phone calls by purchasing a Post Office International phone card. These cards cover international calls to a wide variety of countries including the USA, China, and Canada. If you have any questions about this service then contact the Post Office on 0330 001 0111.