Post Office Insurance: 0330 123 3690


The Post Office offer a wide range of insurance provision from travel to health and even pet insurance which you can purchase online or over the phone.


Travel Insurance

Customers interested in finding out about Post Office Travel insurance can phone 0330 123 3690, whilst those ready to buy can do so on the same number or online on the Travel insurance section of the Post Office website. This number can also be used to cancel a policy or conversely to get a quote. The Post Office Travel insurance general enquiries line is open between 8 and 8 Monday to Friday, 9-5 on Saturdays and 10-5 on a Sunday.

Claims on a Post Office Travel insurance can be made over the phone by calling 0333 333 9702. The Post Office Travel insurance claims line is open between 9am and 5pm Monday to Friday.

The third number that Post Office Travel insurance customers need to know is the Emergency medical assistance number: +44 208 865 3074. This number should be used by Post Office travel insurance customers as soon as possible in the event of a medical emergency whilst on holiday abroad. The line is open 24 hours a day.

The numbers above can be used for the same purposes by Post Office Backpacker insurance customers. 

Before your holiday you should make sure you take note of both the Claims and the Emergency medical assistance numbers and keep them to hand throughout your holiday. That way in the unlikely event of an accident or getting sick or your travel arrangements falling through due to a bankruptcy, you will be able to get assistance quickly and get your holiday back on track as soon as possible.

Post Office Home Insurance

Members of the public can enquire about Post Office home insurance by phoning 0345 073 1002, a general enquiries helpline where a customer service representative will be able to answer general enquiries or explain  the application procedure, fees and benefits. Customers who are interested in taking out Post Office Home insurance can phone 0330 018 8207 to get a quote. Both the general enquiries and quote line are open between 8am and 10pm Monday to Friday, 8am to 6pm on a Saturday, or 10am to 4pm on Sundays.

Renew your Post Office Home insurance policy over the phone on 0330 018 4082, the renewals line has the same opening hours as the general enquiries and quote phone lines, above.

Post Office Home insurance holders can make a claim on their policy over the phone on 0345 073 1005. This telephone line is open 24/7.


Motor Insurance

Phone the Post Office Motor insurance customer service team on 0345 073 1002 for all general enquiries, or get a quote on 0330 018 3770. Renewals of your Motor insurance can be made over the phone on 0330 018 4082.

Customers looking to claim on their Post Office Motor insurance can phone the 24/7 claims number: 0345 073 1005.


Life Insurance

The Post Office offer several life and health insurance schemes catering to families, those in work, retired people and parents of young children. If you would like further information or help choosing the right life insurance package for you then phone the Post Office Life insurance team on 0330 123 3947. Lines are open between 8am and 7pm Monday to Friday and 9-5 at the weekend.


Business Insurance

The Post Office operate two main business insurance telephone lines: the customer service number, for all general enquiries, is 0800 138 8272, and to get a quote or apply for cover for your business the number is 0800 138 8271. Both these lines are open between 9am and 5pm Monday-Friday, but closed at the weekend and on Bank holidays.


Pet Insurance

Among other benefits the Post Office Pet insurance scheme includes cover for veterinary fees of up to £7000 per year, and a third party liability of up to 2 million if your pet were to harm another animal our person. To find out more about the benefits of their pet insurance schemes phone the Post Office on 0330 123 1921, or get a quote on freephone 0800 035 5157.