Phone the O2 Customer service team from a landline on 0344 499 0202 or, if you already have an O2 phone, choose a quick-dial number from the list below:
-
- Pay Monthly – 202
- Pay and Go – 4445
- Business – 8002
Below are some of the main telephone contact details for pay monthly, pay as you go and business telephone packages.
| Service | Pay Monthly | Pay and Go | Business Team |
|---|---|---|---|
| Customer Service | |||
| From your O2 Mobile | 202 | 4455 | 8002 |
| -From outside the UK | +44 3448 090202 | +44 7860 980202 | +44 844 8090200 |
| -From a Landline | 0344 8090202 | 03448090222 | 0800 9777337 |
| Bolt ons | |||
| from your O2 Mobile | 202 | 21300 | 0800 0280202 |
| Bolt on for International Travel | Text O2Travel to 23336 | Text TRAVELON to 21300 | 23336/21300 |
| Top-up | |||
| Call from an O2 Mobile | 4444 | ||
| -From a Landline | 0345 6062277 | ||
| Big Bundles | |||
| From an O2 Mobile | 2202 | ||
| Complaints | |||
| From an O2 Mobile | 202 | 4455 | 8002 |
| -From a Landline | 0344 8090202 | 0344 8090222 | 0800 9777227 |
| Report a Lost/Stolen Phone | |||
| In UK | 0344 8090202 | 0344 80902222 | 0800 0280202 |
| -If Abroad | +44 344 8090202 | +44 344 8090222 | +44 844 8090202 |
| Assistance+Accessibility for Disabled Customers | |||
| 0344 8471426 | 0345 6004302 | 0800 0280202 |