Aer Lingus

Contact the Aer Lingus pre-flight care team on 0333 004 5000 for help making a reservation or to notify them of any special requirements you may have for your flight.

Below we have summarised the main Aer Lingus customer service telephone numbers in a table, we also provide more extensive phone contact details, email and a postal address at the end of the page.

Departments Phone Number Opening hours
Reservations/Customer Service 0333 004 5000 22 hours daily, closed 6am-8am
Website Helpdesk 0333 006 6920 22 hours daily, closed 6am-8am
Aerclub Flying program 0333 0045777 normal office hours
Pre Flight Care 0333 004 5000 22 hours daily, closed 6am-8am
Special Assistance 0333 006 6921 9-5, Mon-Fri
Group Sales 0333 004 5222 9-5, Mon-Sun

About Aer Lingus

Aer Lingus were founded by the Irish Government in 1936. Despite being privatised between 2006 and 2015 and now owned completely by International Airlines Group – a company that also includes British Airways, and Iberia – it remains the quintissential Irish Airline with headquarters in Dublin Airport.

You can phone their customer service department at Dublin Airport on +00 353 1 886 8505. Bear in mind, though, that this is an international number and will be charged as such if you are calling from the UK on a British landline or mobile phone.

The first Aer Lingus flight took place on the 27th of May 1936 between Dublin and Bristol. Although Aer Lingus now have over 100 destinations across the globe – thanks in part to various Codex agreements (see below) – Aer Lingus retain a strong focus on linking various cities in Britain with the Republic of Ireland.

Destination airports for Aer Lingus flights within the UK include: Aberdeen; George Best Belfast; Birmingham; Bristol; Edinburgh; Glasgow; Isle of Man; Jersey; Leeds/Bradford; Gatwick; Heathrow; Manchester; Newcastle; Newquay; and Southampton.

Telephone and other contact details for these airports can be found on their websites. Aer Lingus have a team at each of these airports but they do not have seperate telephone contact details at each airport; you will have to phone the Aer lingus customer service number: 0333 004 5000


Alternate Contact Details

To make a post flight complaint you are advised to contact Aer  Lingus using their customer relations form, which can be found on the contact us section of their website. Twitter users can also contact Aer Lingus using their Twitter handle: @AerLingus

Special Assistance
As well as by phoning the special assistance telephone line on 0333 006 9621 you can choose to make a request by email at:
Or you can make you special assistance request by filling in the Aer Lingus special assistance request form and submitting it on the following page:
Special Assistance Request Online Form