Phone the Cooperative group for free on 0800 068 6727, between 9am and 6pm Monday to Friday and 9-5 on Saturdays.
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The Co-operative Free Number – 0800 068 6727
The Co-operative Group are a UK retail institution with Cooperative shop branches in cities and towns across the UK. The co-operative Group are the parent company of a range of diverse enterprises including supermarkets, insurance services, travel, funeral care and e-pharmacy.
The Co-operative provide a free customer care phone number which you can use for a diverse range of enquiries. Phone them on 0800 068 6727 with your enquiries.
Co op Food Complaints: 0800 068 6727
If you are unhappy with a food purchase from a Co-operative supermarket, then you can phone Coop on 0800 068 6727 with details of your complaint. In order to lodge a compaint about Co op food product you will need your receipt and it is also best if you keep the product and packaging. The Co op food complaint email is Membershipcontactus@coop.co.uk
CO-OP Membership Number – 0800 023 4708
Contact the Co-op on 0800 023 4708 to activate a membership card if you can’t get online. You will need to provide a membership number which you can find on the Join Co-op card. The Co-op membership number can be found on the inside of this pack and is 18 digits long. You can also use the Co-op Membership Number 0800 023 4708 to keep track of your account including inquiring about how many points you have and how they can be used.
CO-OP Points: 0800 068 6727
If you would like the Co-operative Group to investigate problems with your Co op Rewards Points, then phone the Co-operative Group on freephone 0800 068 6727. For example you may be having difficulties adding your Rewards Points to your Co op App from your receipts. If you experience any difficulties with your Co op Rewards Points then phone the Co op Membership Department on 0800 068 6727.
You can also use this number if you would like to report a missing fob card or to get help with using the Co op Rewards Points App.
Co-operative Social Media Contacts
The Co-operative Group are active on Facebook and Twitter. Contact them at Twitter on:
You can also contact the Co-operative Group over Facebook by following this link: