Phone the Body Shop telephone number 0800 092 9090 to speak to a customer service representative. When you phone this number you will be presented with the following options.
Option 1 – Body Shop at Home
This option is for customers to rectify a problem with an order. For example if your order is missing a product, or you have been delivered an incorrect product you can phone 0800 092 9090 to get a replacement. Alternatively you can contact the team on consultant.support@thebodyshop.com
Option 2 – Body Shop Online
If you are not happy with a product you ordered from the Body Shop website then phone 0800 092 9090 and press option 2. A customer service representative will be able to help organise a refund or the correct order delivered.
Option 4 – Product support
Customers who have bought a product that when used proves unsatisfactory can phone 0800 092 9090 to ask for a refund or replacement.