Phone the SMA Careline 0800 0 818180 to arrange a refund on a product you are not satisfied or a product that has been recalled.
SMA have a 24 hour careline for parents to call to report concerns or for customer service regarding their products. From the UK this number is 0800 0 818180. For example customers can call the SMA careline for advice on how to measure or use a product. This can be particularly reassuring for new parents as they can get advice on how to use SMA products correctly. Customers can also use this number to request explanations regarding product changes.