Contact the Royal Mint customer service team by telephone on the number 0800 032 2154, or email customer.services@royalmint.com. Lines are open between 9am and 6pm Monday to Friday and between 9am and 4pm on Saturdays.
This number can be used for customer service,stock enquiries related to silver bars, coins, and for support with purchases on the Royal Mint website.
Royal Mint online store support number
Customers can also phone the customer service team on the number 0800 032 2154 to seek assistance regarding transactions on the Royal Mint website. Some customers have reported the message 500 INTERNAL SERVER ERROR popping up when they get to the basket stage of their purchase. If you experience this difficulty then you can phone customer service for support and a member of the team will assist you in working through or around the errors
This number can also be used to contact Royal Mint to chase up orders, or to request refunds on products you are not satisfied with.
Royal Mint account access enquiries
Customers who experience difficulties signing in to their Royal Mint account should contact the customer service team on 0800 032 2154 for support with access.
How do I call the Royal Mint customer service team from abroad?
To contact Royal Mint from abroad customers have two numbers to choose between. The first is the landline number +44 (0) 1443 222 111, and the other option is the number +44 345 600 5014.
Royal Mint VIP tour queries phone number – 0800 032 2154
Phone the Royal Mint customer service number 0800 032 2154 for VIP tour enquiries, or to purchase tickets. You can also contact Royal Mint regarding VIP tours by emailing the team on customer.services@royalmint.com.