Pontins Prestatyn Phone Number: 01745 881 824


Avoid the premium rate 0871 telephone number that is advertised for Prestatyn Sands on the Pontins website. If you phone the premium rate number you will be charged 7 pence per minute plus a higher access rate as set by your mobile phone provider. Instead phone the resort on their local rate number: 01745 881 824. This is the phone number for the reception at Pontins Prestatyn and is charged at a local rate.




Located in North Wales the Prestatyn Sands resort is one of  six Pontins holiday parks in the UK.  It is located right on the coast in the seaside resort of Prestatyn which boasts many popular attractions including: Prestatyn Castle, Cerrig Llwydion, and Pendre and Penisadre Manor houses.


As well as the nearby town the Prestatyn Sands Pontins resort is near a host of natural and man made attractions. To the south are the rolling hills of Wales, while to the north is the Irish Sea. Dividing the two is the North Wales coastal path. A stroll along the coast is a must for anyone visiting the Prestatyn Sands site who likes to hike.

You can find out more about the section of the North Wales Coastal path that encompasses Prestatyn on the Wales Coast Path website.


Pontins Prestatyn  Reception Phone Number – 01745 881 824

The local rate telephone number for the reception at Pontins Prestatyn is 01745 881 824. Be aware that the phone line is only manned during normal office hours, if you need to contact Pontins Prestatyn by telephone outside of these hours then you will have to use the premium rate line: 08724 350 202. Alternatively you can email the Pontins Prestatyn reception on reception742@pontins.com. 


Pontins Prestatyn Arcade Phone Number- 01745 855681

The Arcade at Pontins Prestatyn has it’s own telephone reception which is manned most of the day. If you would like to enquire about their opening hours or would like to report an item of lost property then phone the arcade on 01754 855681.



There are a wide range of activities available for visitors to Pontins Prestatyn. Activities you can take part in with your kids include Go Karts, the Amusement Arcade and you can also choose to navigate the site using one of Pontins Prestatyn’s fun bikes (above).

Visitors with an interest in sports are also catered for through a range of games and activities including UniHoc, Netball, and Kwik Cricket. There are also plenty of green spaces to play football on. If you like competitive games but prefer them to be more sedate then you could choose to play darts or snooker. The Swimming Zone is also a good place to visit with any children who are accompanying you on your trip. If you have any questions about the activities details on this page then you should phone the Pontins Prestatyn phone number on 01745 881 824. 


Pontins Prestatyn Accommodation

A typical block of Chalets Pontins Prestatyn includes 30 chalets in a long terrace two storeys. A long balcony can be seen running the length of the first floor hallway with stairs from the ground to the first floor on either side.




Generally speaking the individual chalets are very similiar. They are shaped like a square with one side dedicated to the two bedrooms, and the other an open plan with living room, dining area and kitchen. There is a also a toilet and bathroom area in each chalet and the sofas fold out for extra bedding capacity. There are three main types of accommodation options available. Customers who choose the Club option will benefit from free electricity, an early check in – from 2pm – and also a three quarter length bath with a shower head. Whilst those who choose the Classic option will have to wait an extra two hours for check in – from 4pm – and will also have to pay for the electricity they a charge for linen. The third option are the Popular apartments which also have a late check in – 4pm – but come with a fitted kitchen and private bathroom. If you would like further information about accommodation options then dial the Pontins Prestatyn phone number 01745 881 824 to speak to reception, or visit the website: Pontins Prestatyn website.

Customers can choose between self-catering and the half-board option during their stay at Pontins Prestatyn. The latter includes breakfast and an evening meal at the restaurant. This option costs an extra £15 per night per adult and £7.50 per child.


Pontins Themed Breaks

Pontins has a huge range of themed breaks available on to purchase from their website. These breaks are advertised on their website , for example a four day break in April can be purchased from the their website for £79 per person (price correct on 12/04/2018). Many of these breaks have a music theme, for example the 80s, Jazz, Rock and Roll or children’s music. In the Spring you might choose an Easter themed break. Their list of Summer themed breaks include music, sport and dancing. Many families choose to avoid the household chores by celebrating Christmas at Pontins on the Turkey and Tinsel three day break, for more information on this and other Pontins themed breaks see the Themed Break Weekend Schedule. Or dial the Pontins Prestatyn phone number on 01745 881 824 to speak to reception for more specific information about a weekend event.


Pontins Address and Alternative Contact Information

The address of the Pontins Prestatyn holiday park is as follows:

Pontins Prestatyn
Central Beach
Barkby Avenue
LL19 7LA

Pontins Prestatyn Email Address – guestsolutions@pontins.com

Twitter – @pontins

Facebook – Pontins Prestatyn Sands Holiday Park