Have you received a mobile phone bill that includes exorbitant charges for calls to a premium rate number? Or are you a business owner who has tracked down some phone charges on your company account, but are unable to fathom where they came from?
If so you should call the Phone-paid Services Authority on 0300 303 0020. Previously known as Phonepay Plus this regulatory authority will be able to investigate whether you have been unfairly charged for calling a number that was not clearly labelled premium rate.
Phone-paid Services Authority – 0300 303 0020
The Phone-paid Services Authority (PSA) are the UK regulator for phone bills. They have the authority to investigate phone fraud and potentially unlawful use of premium rate numbers such as those beginning with 087, 0844 and 090.
Lines for the Phone-paid Services Authority are open between 9.30 am and 5 pm, Monday to Friday.