PayPal: 0800 358 7911

Customers who hold accounts with this online bank can phone the freephone PayPal customer service number 0800 359 7911 for account enquiries, complaints and to discuss upgrading to a PayPal business account.




Paypal Customer Service Number – 0800 358 7911

Important Information

If you visit your online PayPal account before you make your phone call you will be given a 6 digit pass code which will act as an extra measure of security for your account. You will have to make your phone call within 60 minutes of being given your code or it will become invalid.

Customer service opening hours

The hours that PayPal can deal with your call depend on the nature of your enquiry.

  • General Enquiries – 8am – 8.30pm, Monday to Saturday, and 9 to 8.30 on a Sunday
  • Claims – 8am – 8.30 pm Monday -Friday, 8am – 6.30 pm on Saturday, and 9am to 6.30pm on a Sunday
  • Limitations – 8am – 8.30 pm Monday – Friday, 8am – 6.30 pm on Saturdays and 9am – 6.30 pm on a Sundays

There are many reasons to phone the PayPal customer service number. One of the most common is because a customer has found him or herself locked out of their account due to forgetting which email is associated with the account or because they have forgotten their password. When you phone PayPal in these circumstances you will need to confirm your identity by answering a series of questions about yourself and your account.

Once you have confirmed your identity you will then be able to regain access to your account by being given new login details.

Many customers also phone the PayPal general enquiries number if the see a suspicious transaction on their account. You should always phone PayPal as soon as possible if you suspect fraud.

The general enquiries number can also be used to cancel a payment and to set up a refund on a payment that you disagree with.


PayPal International Number – +353 436 8001

The PayPal Head office, located in Ireland, is the best one to phone if you are calling from abroad.