Phone the On the Beach on +44 (0) 333 003 1934 if you require in-resort customer service support while your are on holiday.
On the Beach In-resort Customer service number – +44 (0) 333 003 1934
If you experience an issue at a resort booked through On the Beach then you can report and get assistance over the phone by calling the in-resort customer service number 0333 003 1934. If phoning from abroad dial +44 333 003 1934.
A typical in-resort complaint might concern facilities not being up-to-scratch, or there being noise pollution in the resort. So if you arrive in a room and are not happy with the cleanliness, or find there is mould on the walls you could phone this number to complain. Disabled holiday makers could also use this number to report that accessibility facilities are not as advertised.
You might also decide to phone On the Beach using the above number if there is an issue with a booking. In addition this number can be used to manage your flights if they were included in an On the Beach booking. Therefore if you have a concern about your return flight then you can phone the On the Beach in-resort number 0333 003 1934 for support.