The Camelot Retailer Hotline is 0800 8 40 50 60. This number is for retailers who sell lottery tickets and scratch cards and can be used to seek assistance in the event of technical difficulties, to report a change in ownership, or to cancel membership.
When you phone the retailer helpline 0800 8 40 50 60 you will be asked to choose from 3 options:
Welcome to the National Lottery. Please choose from the following three options:
To enquire about payments and invoicing press 1
If you are enquiring about the installation or location of a terminal, change of ownership, or wish to cancel your account press 2
And for help with technical issues, scratchcard enquiries, or for anything else press 3.
Camelot Retailer Hotline: 0800 8 40 50 60
This is a freephone number that can be used to report issues with sales or technical difficulties. Lines to the National Lottery Retailer Hotline are open between 8am and 8pm Monday to Saturday, and 9am to 5pm on Sundays.
National Lottery Retailer Email Address
If you are a retailer that sells lottery tickets in your shop then you can get assistance from Camelot using the email address, below:
retailprovisioning@national-lottery.co.uk