London Northwestern Railway Contact: 0333 311 0006

 Contact London Northwestern on 0333 311 0006 with customer service enquiries, complaints and timetabling information including delayed or cancelled services.


London Northwestern Contact

The contact page on the London Northwestern website does a good page of hiding a useful telephone number. Instead they invite the customer to submit automated online enquiries. However if you do a search for contact number they provide an 0333 telephone number: 0333 311 0006. 

This line is manned by their customer service team who can provide information about services as well as dealing with complaints. As such is the number you will need if you would like to request a refund or make a complaint.


London Northwestern Online Contact Form

Much of London Northwestern Railway customer service is now done via online contact forms on their website. For example you can put in a claim for a refund or compensation if your train was late or cancelled. You can also use these pages to request information about and support with booking tickets.


London Northwestern Lost Property: 03300 240 215

If your item of lost property was left on or last seen on a train that terminates at LondonEuston, Liverpool Lime Street or Birmingham New Street then phone 03300 240 216. If the train did not terminate at one one of the three stations then fill in this online lost property report form.


London Northwestern Railway Passenger Assistance number: 0800 024 8997

Customers who are in need of special assistance at the railway station, can phone ahead 24 hours in advance to book support in getting on or off a train. This service is available to disabled customers, the elderly, as well as partially sighted and blind customers. Assisted travel can also be booked using an online request form on their website: Book Assisted Travel