This page provides up-to-date and relevant information on some of the contact points and options for fans looking to purchase tickets to a game at Anfield.
Contact point 1 – Liverpool FC Box Office 0151 264 2500
Phone the Liverpool Fc Box Office using the club number 0151 264 2500 or, if calling from outside the United Kingdom dial +44 151 264 2500.
This number can be used by members to purchase individual tickets or for season issues and enquiries. For example if you are unable to scan a ticket at an LFC turnstile then contact the club on this number for support. You can also use this number to report a lost season ticket due to losing your mobile phone or it being stolen. Similarly if you have already purchased tickets and need to speak to LFC regarding a customer service enquiry or issue then this is a good contact point for you.
That being said plenty of LFC fans have complained about long waiting queues on this number and waiting for ages to speak to a member of the customer service team. It has also been reported that in August 2021 this number is not in use due to ‘staff working from home.’
You should also be aware that in order to purchase one of the ten thousand individual tickets that are made available for Anfield matchdays you will need to be a full member at Anfield. You can purchase your membership on the Liverpool FC website.
If you experience any difficulties in purchasing your Membership or ticket for an LFC game then contact the club on 0151 264 2500. You can also use the 0151 LFC number to make the club aware if an item is missing from your membership pack. If this contact point is unavailable then try one of the alternative contact methods for LFC that are outlined below.
Contact Point 2- Live Chat on the Liverpool FC website
Fans can also contact Liverpool FC regarding pre and post-purchase of tickets issues, difficulties or general enquiries. This contact method is usually fast and reliable, as a bonus you can also request that the club send a copy of the chat to your email.
Contact point 3 – Email facility on the LFC website
A third contact method for LFC is the email facility that can be located on the Liverpool FC website. The advantage of the LFC email is that you can attach supporting documentation such as letters.
This means fans can use this contact method to provide evidence if they feel they have been overcharged, or charged twice, for a ticket or piece of LFC merchandise. You can also use this contact method to make the club aware of any erroneous payments from your account that you believe have made to LFC.
Contact Point 4 – Hospitality Packages Phone Number 0151 264 2222
If you are unable to get tickets for one of the stands, or you want to attend the game as part of a group, then you might want to enquire about booking a hospitality package for a Liverpool FC game at Anfield.
Supporters Liaision Office – 0151 264 2500 / slo@liverpoolfc.com
On Matchdays all home support and away visitors to Anfield can phone the Supporters Liaison Officer for general information or specific help at the ground.
You can also use this number to reschedule stadium tour of Anfield that you have already paid for.