Members of the public in the UK can report flooding to the Environment Agency over the phone using the freephone 0800 80 70 60 number. This number is particularly helpful during extreme weather events such as the 2020 storms Ciara and Dennis. The official title of the flood report hotline is: Environment Agency Incident Hotline. It is a 24 hour service that is in operation 7 days a week.
Environment Agency Incident Hotline – 0800 80 70 60
Make a flood report over the phone by dialling 0800 80 70 60. This number can be used to report common causes of flooding in your area like burst pipes and also to report incidents caused by rare extreme weather events. For example if a river has burst its banks due to a storm, causing flooding in your area you should make your flood report as soon as possible on 0800 80 70 60.
Extreme weather events can also cause hazardous coastal flooding. If there is a risk to life you should phone the emergency services. However, if you are safe to make a flood report then be sure to phone the Environment Agency Incident hotline.
Concerned citizens can also make a report if there is a high risk of flooding. The Environment Agency will investigate all concerns and will place the safety of citizens as their first priority.
Also contact the Environment Agency Incident Hotline if you notice that there is a blocked local watercourse in your area.
Whichever type of flood report you make your concern will be passed down from the national hotline to the local team. They will then ensure everything is done to ensure human safety as a first priority. Your flood report will also help them to tackle the problem on the ground, implementing measures to prevent any further damage.