All the Express Insurance Motorcycle Insurance customer service numbers are 0800 and as such free to call. This includes the new customers number 0800 031 6667, which you can use to get a quote for a new Motorcycle insurance policy.
Opening hours:
Weekdays 8am – 8pm
Saturdays 9am – 5pm
Sundays 10am – 4pm
Express Motorcycle Insurance Customer Services – 0800 0494251
Express Insurance also operate a free to phone general enquiries customer service number for existing customers. This number is suitable for customers wishing to update their customer profile, notify of a change of address or find out about any policy changes. If you have any queries regarding your policy or policy document then you should phone Express insurance on 0800 049 0217.
Express Motorcycle Insurance renewals – 0800 049 1152
You can also phone the free to phone renewals line to renew your policy over the phone. The number you need is 0800 049 1152. Calls to this number will connect you with a member of the customer service team during office hours. Be sure to have your policy documents to hand before you make the call as you will be asked for details during the call.
Express Motorcycle Insurance Claims – 0800 049 4252
After an accident you can make a claim over the phone on your Express Motorcycle Insurance on 0800 049 4252.
Express Motorcycle Breakdown Number – 0800 093 5318
In the event of a breakdown holders of an Express Insurance motorcycle policy should phone 0800 093 5318.
If your breakdown takes place in the Republic of Ireland you should phone 090 645 1972, and outside the British Isles you should phone +44 1737 826 112.
Express Insurance Complaints – 0800 049 0217
Do you have a complaint about your Express Insurance customer service experience? If so you can lodge your complaint over the phone on 0800 049 0217, or posting your complaint to:
Compliance and Risk Team
Express Insurance Services
Trafalgar House
110 Manchester Road
Altrincham
Cheshire
WA14 1NU
Or, if your complaint relates to breakdown assistance then phone 01737 815 215. Alternatively you can email quality.assurance@axa-assistance.co.uk You can also mail your complaint to the following address:
Quality Manager
Inter Partner Assistance SA
The Quadrangle
106-108 Station Road
Redhill Surrey
RH1 1PR
Express Insurance Postal Address
Trafalgar House
110 Manchester Road
Altrincham
Cheshire
WA14 1NU