Speak to a real person at Evri regarding a parcel that has not arrived by calling the customer service number 0330 808 5456. You can also use this number to lodge a complaint if you are unhappy with the condition of your package.
Lines to the Evri customer service number are open between 8am and 5pm Monday to Friday and 8-2 at the weekend. Customers can contact Evri within these hours by phone to discuss the delivery of a parcel. Ensure that you have your Evri tracking number to hand when you call, to ensure the speedy resolution of your enquiry.
Evri is the new brand name for Hermes a parcel delivery company operating in Europe and the UK.
Evri CEO email
If you are unable to get an issue with your parcel sorted you might try informing the CEO of Evri about your predicament. You can contact the Evri CEO Martijn de Lange by emailing martijn.delange@evri.com. Several customers have reported their parcel being delivered shortly after informing the CEO of Evri by email about an issue.