If you have made a mistake or entered the wrong person’s details on your EasyJet online check-in form and are unable to amend it on their website then you should contact the EasyJet customer service team by telephone on:  0330 365 5000.

All EasyJet customer service telephone lines are manned from 8 am to 8 pm, Monday to Sunday


Customer Service

Although the EasyJet website suggests that customers can only change incorrect check-in details online, experience has shown that this can prove quite difficult and that it is often easier to make these changes over the phone with the assistance of one of their customer service representatives. If you are experiencing any difficulties amending incorrect check-in details then call:

EasyJet Customer service telephone number: 0330 365 5000

Other common reasons to call the EasyJet customer service team include:

  • For information on baggage allowance
  • To enquire about changes to flights and flight times
  • Advice on products and services
  • Notification of a disability or special requirements
  • Assistance and advice on printing boarding passes
  • To claim compensation for a delayed or cancelled flight
  • To enquire about customs including rules on cabin baggage
  • Advice on how to transport unusual items
  • To cancel flight


Special Assistance

EasyJet customers requiring assistance due to a disability or other special requirement can inform the EasyJet team on the following telephone number:

EasyJet Special Assistance telephone number: 0800 998 1130

The EasyJet team will do everything in their power to meet any special requirements as long as you let them know at least 48 hours before you travel. EasyJet take pride in their focus on making sure customer travel experiences are as comfortable as possible for all travellers no matter their requirements. This is reflected on their website where they list a number of services that they provide for people requiring special assistance. Be sure to contact EasyJet at least 48 hours before you travel if you feel there is something they can do to make your travel experience more comfortable.



If you have a complaint about any aspect of your EasyJet Airline experience then you can let the EasyJet team know by calling the following telephone number:

EasyJet Complaints: 0330 365 5000


Media Enquiries

Journalists wishing to contact EasyJet should phone their media line which is operated between 9 am and 5pm, Monday to Friday. Outside of these hours you should call the same number, where you will be given the telephone details of the duty press officer for that particular day. Please find the media enquiries telephone number, below:

Media enquires number: 01582 525252