For enquiries related to deliveries to residential addresses contact DX Delivery on 0333 241 5700, or for business to business delivery enquiries phone 0844 371 3353. DX also have operations in the Republic of Ireland; customers living there can contact the head office on 01 506 0182.
DX are a mail and courier company. Much of their work involves delivery of letters and parcels to domestic addresses but they also perform the safe delivery of secure and sensitive documents for business in the private sector and organisations in the public sector. They also have an agreement with the US consulate in London to deliver passports citizens of the USA who live in the UK. Their operations and thus their contact numbers are split between their residential work, their business to business and their work with the US Embassy in London.
Therefore we have divided this page into three main sections:
- DX Residential Delivery Contact Numbers
- Business Contact Numbers
- Contact Details for US Passport application and delivery
DX Residential Delivery Contact Numbers
The main DX delivery contact number is 0333 241 5700, the equivalent number in the Republic of Ireland is 01 506 0182. This number can be used to track parcels and for DX delivery collection it is suitable for all mail and parcel delivery enquiries. Large deliveries can be delivered through DX freight, who can be contacted on 0844 826 1178. DX offer a two man delivery service where they can deliver large items such as beds and other furniture.
DX can be contacted by telephone in the Republic of Ireland at their Dublin headquarters in Finglas on 01 506 0182.
DX Business Contact Numbers
Phone the DX Express UK office on 0844 371 3335 to follow up your delivery or to enquire about the whereabouts of a letter or parcel that has not arrived on time. For large items you will need to phone the DX freight number: 0844 826 1178.
Business customers in the Republic of Ireland should phone 01 506 0182.
DX Delivery Contact Number for US Embassy
DX collect and deliver USA passports to American citizens who make their applications in the United Kingdom. This service is provided on behalf of the US Embassy in London, visit their website to find out if you meet the qualifying conditions for a US passport.
If you do qualify then you can book for your passport to be delivered to you, courtesy of DX delivery, by phoning them on 0333 241 1140 between 8 and 6 Monday to Friday.
DX Sales Contact Number
In the UK you can get in touch with DX concerning sales enquiries via their email address: saleshelpdesk@thedx.co.uk, whereas in the Republic of Ireland you should call 01 506 0182.
Other Services
DX provide a secure shredding service to businesses in the UK. They also offer secure document delivery for the legal industry and the public sector such as hospitals and the police service.
You can apply for this service using this link: Secure Document Delivery
UK Head Office and Ireland Head Office
UK HEAD OFFICE:
Ditton Park
Riding Court Road
Datchet
Slough
SL3 9GL
Republic of Ireland Head Office
Unit 6B
Northern Cross Business Park
North Road
Finglas
Dublin 11
D11 WA49