Phone the Dunelm customer service number 0345 165 6565 to report issues with a delivery. For example if you have made an order online but then received an email stating that your furniture is out of stock.
The above is a general UK customer service number that you can use for stock enquiries, to chase up a delivery, or for complaints. Customers can phone the 0345 165 6565 number regardless of whether their enquiry relates to an online or high street shopping experience. Please ensure you have your order number in the case of an enquiry regarding an online purchase.
Customers can also phone Dunelm on 0345 165 6565 to request a refund on a item that is damaged when it arrives.
Dunelm Customer Service Email
Customer service enquiries can also be directed to the Dunelm email dunelm@dunelmdirect.com. Use the phone number or email if you have difficulties getting in touch with the team via the live chat facility on the Dunelm website.