British Library Contact: +44 (0) 330 333 1144

Looking to do some research at the British Library using one of their millions of books? Or would you like to book your place on one of their daily tours? Would you like to enquire about becoming a member of the library? If either of these questions pertain to you then choose the British Library telephone number that matches your query from the lists below.

Connect with the British Library by phone using their switchboard number 0330 333 1144 between 8.30 am and 5pm, Monday to Friday.


British Library Switchboard: 0330 333 1144

Members of the general public should phone the switchboard if they are not sure which team they need to speak to at the British Library. The switchboard number is an automated line that gives callers the option of choosing which team they would like to connect with. The first option provided is ‘dial 1’, in doing this you will connect with the customer service team on the number below.

You can also use this number if you have accessibility issues and would like to arrange support during your visit.


British Library Customer Services: +44 (0) 1937 546 060

The customer service contact number provided by the British Library is a landline telephone number. This 01937 landline code is for the British Library Boston Spa branch in Wetherby. You can call this number during the day to enquire about how to visit the reading rooms, and also to enquire about the availability of specific books.

This British Library telephone number also acts an out of hours contact point in the evenings.


British Library Box Office: +44 (0) 1937 546 546

The British Library exhibitions box office number is +44 (0) 1937 546 546 and this line is open between 9am and 5pm Monday to Friday. Customers can phone the box office to book a ticket for one of the many exhibitions or conferences that are held in the museum each year. Be aware that £1.50 will be added to the price of tickets that are bought over the phone on this line. If you would like to avoid this fee you can do so by buying your ticket in person from the info desk in the lobby of the museum.



British Library Membership Contact

The British Library offer a members programme which includes free entry to exhibitions, access to the members room and priority booking for events. The charge for this is £80 per year.

To become a member of the British Library you should either collect an application form in person from the lobby, or you could request one over the phone. The British Library contact for membership enquiries is +44 (0) 1937 546 546, a customer service representative will be able to help you go through the process. You can also apply for your own or gift a membership online on this page of the British Library website: British Library Membership 

You can also contact the British Library membership team by email on, or you can write to them at this address:

Freepost Plus


Customer Services Membership

British Library

Boston Spa


WS23 7BD

If you have £500 to spare each year you may choose to become a benefactor member. Phone 020 7412 7154 to find out about the benefits of this membership and information on the members room and annual supporters party.



British Library Learning: +44 (0) 20 7412 7797

Contact the British Library Learning team on +44 (0) 20 7412 7797 to enquire about drop in sessions and family activities. You can also use this number to book in advance on workshops. In addition the British library offer an email and a twitter account @BL_Learning for customers to contact them on.



British Library Tours: 020 7412 7639

Phone the British Library on 020 7412 7639 or email to book your place on one of their daily building tours. The price of these tours in £8. You can also use this line to arrange a bespoke tour, for yourself and a group of friends. 

If you would prefer to join one of their conservation group tours then phone 020 7412 7639 or email

If you would prefer to book your place on a tour online then visit: British Council Tours



British Library Accessibility

The British Library contact number for visitors with issues around accessibility is 0330 333 1130, or if calling from abroad the number is +44 1937 546 060. Visitors can also arrange help for their visit by emailing



Business & IP Centre: +44 (0) 20 7412 7901

The British Library Business and Intellectual Property centre provides workshops for budding entrepreneurs. For example tips for  better photography for your business, held on 7th November 2019. They also provide courses for local business people that provide interesting and effective strategies for growth.

If you would like to book your place on one of these courses then phone the British Library Business & IP Centre on 020 7412 7901.