B&Q: 0333 014 3098

B&Q operate two main customer service helplines: General Enquiries on 0333 014 3098 and Home Delivery on 0333 014 3098. Both these 0333 numbers are in operation between 8-8 Monday to Saturday and 10-4 on Sundays. You Can also contact B&Q by email of on their online customer support form.

B&Q General Enquiries: 0333 014 3098

The first number 0333 014 3098 will take you through to the national call centre where a customer service representative will be able to help you with general enquiries, complaints, feedback or product warranties.

B&Q Home Deliveries Number: 0333 014 3357

The second number 0333 014 3357 is for home delivery questions and enquiries. You can phone this numberif you are concerned because a product has not been delivered on time. As well as  chasing up deliveries  this number can also be used to arrange the return of a B&Q item you are not satisfied with. An alternative contact method for contacting B&Q about deliveries or returns is by email: tohome.delivery@b-and-q.co.uk

B&Q Online Customer Support Form

If you prefer you can contact B&Q using their online support page: Contact Us. This form can be used for all general enquiries and also for delivery enquiries or requests.


B&Q Head Office: 023 8069 0000

Customers should also be aware of the B&Q Head Office phone number 023 8069 0000. This number will take you through to a customer service representative at the B&Q Head Office at the following postal address:

B&Q House
Chestnut Avenue
Chandler’s Ford
S053 3LE


B&Q Media Enquiries: 0207 932 3693

Members of the press can contact B&Q with media enquiries on 0207 932 3693. 


B&Q Social Media Contacts

Facebook: B&Q Facebook
Twitter: B&Q Twitter
Youtube: YouTube Contact