NHS medical staff in the West Midlands and Lancashire should phone 0300 555 0212 to report difficulties with their NHS.net password. For example doctors, nurse and other NHS staff in Birmingham or Lancashire are unable to access an NHS.net email they can phone this number to report and request support.
A common reason for an NHS.net password not working is a switch between hospital trusts. For example if a doctor in training moves from Birmingham Community Healthcare to Birmingham City Hospital. In this case the doctor may need to phone 0300 555 0212 to regain access to their NHS.net email. A member of staff will be able to guide you through the process the login and password reset process.