12328 is the local telephone number for the Beijing Municipal Commission of Transport. Recently qualified and visitors who can drive can phone this local number from Beijing to get information on how to apply for a license plate in the city. An alternaive to this number is 65077118.
Beijingers can also phone the number 12328 to request further information or for enquiries about their 摇号 yaohao lottery application.
Anyone who wants to drive in Beijing will need to apply for a license plate before they can drive. However the municipal government in Beijing has a limit on the number of drivers on their roads. This is because there is a lot of traffic congestion in Beijing and the local government has a number of measures in place to control the numbers of cars in Beijing. One method they use to keep numbers is a a lottery system called 摇号 (yaohao). Anyone who wants to drive in Beijing will need to enter the license plate lottery on the Beijing Municipal Commission of Transport website.
If you have any questions about the 摇号 (yaohao) process then phone the 12328 customer service phone number.