0345 454 1111

The telephone number 0345 454 1111 is a customer service number used by Virgin Media and can be used to contact the team with general or account enquiries.

Virgin Media Broadband Issues – 0345 454 1111

Phone Virgin Media on 0345 454 1111 if you have problems with your internet connection or if your Virgin Media WiFi connection is slow or unstable. There is an option on the Virgin Media 0345 454 1111 number where you can connect with the Tech team who can work through any technical issues with you. If you are unable to get the problem sorted through this method you can request a call -out from a Virgin Media technician.

Virgin Media Billing Enquiries – 0345 454 1111

Phone 0345 454 1111 to speak to Virgin Media if you feel you have been billed incorrectly or billed the wrong amount on your account.

Request an Engineer – 0345 454 1111

Request a call out from an engineer by calling Virgin Media on 0345 454 1111. You can request a visit from a Virgin engineer if you have a problem with your internet connection that you are unable to resolve. If you are a new Virgin Media customer you can phone 0345 454 1111 to set an installation date at your property. If there are any problems with your installation or the installation fails you can call the same number to inform Virgin Media and request another visit to sort it out.

You can also phone Virgin Media using this number to report any damage to your property that is caused during the installation process.

0345 454 1111 – Office hours

The Virgin Media customer service team are available to speak to over the phone using the number 0345 454 1111 between 8am and 8pm Monday to Friday, or 9am to 6pm at the weekend.