Contact APCOA Parking by telephone on the phone number 0345 301 1151 if you feel you have been charged an incorrect amount at one of their car parks. Lines to the APCOA customer service team are open between 8am and 6pm Monday to Friday, and Saturdays 8am to 1pm. Customers can also contact the team by emailing csc.refunds@apcoa.com.
APCOA run a number of hospital car parks in locations around the United Kingdom, including the north car park at St Mary’s Hospital on the Isle of Wight. They also manage car parks at several railway stations across the UK including at Cleethorpes and Grimsby.
APCOA Payments Number – 0345 301 1151
If you want to make a payment for a short or long stay at a APCOA managed car park you can do so over the phone on the number 0345 301 1151. Phone them on this number if you are unable to make your payment online or are experiencing difficulties with one of their payment machines.
APCOA Complaint
Have you received a letter showing that your license plate been incorrectly identified for a parking charge? Or are you looking to make a complaint because you have been over-charged on your stay? You can make a complaint about a customer service experience with APCOA by telephone on the number 0345 3011151. In addition you can make your complaint by emailing: UKcustomercomplaints@apcoa.com.
Complaints can also be made by writing a letter to the team at the following address:
UK Customer Complaints Team
PO Box 1010
Middlesex
UB8 9NT