Parents or schools can contact Pearson by telephone on the number 0330 128 9126 to query an order, or to request a refund. Lines to the Pearson order line are open between 8am and 5pm Monday to Friday. You can also query an order by contacting the team via the Pearson website.
Pearson are an educational company that provide examinations and create and publish their own line of study manuals and guides.